Shipping & Returns

Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays).   

Shipping
Shipping charges for your order will be calculated and displayed at checkout. 

International orders
We do not offer shipping outside the United States at this time.     

How do I check the status of my order?
When your order has shipped, you will receive an email with tracking information.  

Refunds, returns, and exchanges
Returns accepted within 30 days of purchase for product damaged in shipping. Notify sales@nirvanawatersciences.com with your order number and a photo of the damaged item.